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Return & Refund Policy
Last updated on April 25th 2025
Website: Parth Narmadeshwar Shivlings (https://buyshivling.com)
At Parth Narmadeshwar Shivlings, we are committed to ensuring complete satisfaction for our devotees and customers. Each Narmadeshwar Shivling is carefully selected, energized, and packed with devotion. However, we understand that sometimes situations may arise where a return or refund is necessary.
Returns
We accept returns only under the following conditions:
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The product is damaged or broken during transit.
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The product received is completely different from what was ordered.
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The return request is raised within 2 days of delivery.
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The Shivling must be unused and in original packaging.
📦 Note: As our products are spiritual and sacred, we do not accept returns for reasons such as change of mind, size issues, or personal preferences.
Return Process
To initiate a return, please follow these steps:
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Contact us on WhatsApp or Call at: [Your Number]
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Share order details and a clear photo/video of the issue.
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Once verified, we will guide you with the return pickup or replacement process.
Refunds
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Refunds will be processed only after we receive and inspect the returned Shivling.
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Refunds will be credited to your original payment method within 5–7 working days.
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In case of replacement, we will dispatch the new Shivling within 2–4 working days.
Non-Returnable Items
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Customized or large-size Shivlings
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Energized Shivlings used in puja
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Shivlings damaged due to mishandling
📧 Contact Us
For any questions or concerns about your privacy, you can reach out to us at:
📩 Email: buyshivling@gmail.com
📞 Phone: +91-9669402748
💬 WhatsApp: +91-9669402748